Hi, my tomtom 6250 has broke beyond repair, if i buy a replacement will i be able to recover my account on the new one ? I had lifetime traffic & speed camera鈥檚 on my broken satnav. @TomTom
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(2/2) The new device will come with its own services, and once you鈥檝e signed in successfully, we can check the services linked to it and guide you further. We鈥檙e happy to help! 馃憤^Nikita
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Replying to @TomTom
Hi, i鈥檝e got a new tomtom truck go expert, its got lifetime traffic, but only got 1yr camera鈥檚. My broken tomtom had lifetime camera鈥檚, so now i have to pay going forwards ? ?

Sep 25, 2026 路 1:55 PM UTC

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Replying to @Ardwick76
Hey Ollie! Thanks for reaching out. Yes, that's right. Different TomTom devices include different services. If your TomTom GO Expert came with Lifetime Traffic and 1 year of Speed Camera Alerts, a subscription will be needed once it expires. Hope that helps clarify things!聽 ^Isha
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