Hello, we're O2 in the UK 💙 Part of Virgin Media O2 #EssentialForLiving

UK
Based in United Kingdom
Filter
Exclude
Time range
-
Minimum likes
Replying to @LOBOLNDN
Hi there, so we can look into this for you, please could you send us a DM with some more information? xitter.mooo.com/messages/compose?recip…

27
Replying to @itsnadine_
Hi Abena, we’re sorry to hear that you’re not satisfied with the outcome of your case. If you’d like to discuss this further, please send us a direct message, so we can look into this for you.
1
36
Replying to @RuthRobinsonLon
We're sorry to hear this, and we'd greatly appreciate the opportunity to investigate this for you, as this is not the experience we want for our customers. Please send us a DM if you would like us to take a closer look into this. xitter.mooo.com/messages/compose?recip…

1
41
Replying to @RuthRobinsonLon
Hi Ruth, we're sorry to hear that you've left us, and you've not received an email from us that you were expecting. So we can take a closer look into this for you, please could you send us a DM? xitter.mooo.com/messages/compose?recip…

1
486
Replying to @NoemieN22
Hi there,👋 We're really sorry to hear you're still having issues with your upgrade. Could you please send us a private message, so we can investigate this further for you? xitter.mooo.com/messages/compose?recip…

25
Replying to @prawnbound
Hi there, 👋 We're sorry to hear your signal has been unreliable recently. We understand how frustrating that is when you’re just trying to stay connected. Signal can sometimes be affected even when coverage looks strong, for example, (cont) bit.ly/3T8BJwu
34
Replying to @NoemieN22
Hi, if the payment is showing as pending, the funds usually aren’t fully collected by us. Once the cancellation is processed, the time it takes for the money to return depends on your bank, but it's typically back in your account within a few working days.
1
26
Replying to @alljetnolag_
Hi Jordan, we’re sorry to hear you’ve been having issues getting hold of your final bill. Please send us a direct message, so we can take a closer look and help get this resolved for you. xitter.mooo.com/messages/compose?recip…

27
Replying to @NoemieN22
Hi, we're sorry to hear you're still having trouble. 😔 We aren't aware of any widespread issues, but if you're experiencing this at the final stage of checkout, please try the following: • Clear your browser cache and cookies • Try (cont) bit.ly/4AxELv0
1
37
Replying to @DanKnowles1984
Hi Dan, we’re sorry to hear about the signal issues you’ve been experiencing. You can check the latest coverage status in your area using the following link on our website: bit.ly/3TtZ1Np. If you have any further questions, please (cont) bit.ly/4xIZ99G xitter.mooo.com/messages/compose?recip…
349
Replying to @NoemieN22
Hi, we're really sorry to hear you've had such a frustrating experience trying to upgrade. We understand how disappointing it is to get all the way to the final stage of an order only for the website or app to crash. You could place an (cont) bit.ly/4hvFJ2h
1
37
Replying to @BenGregory_10
Hi, we're really sorry to hear about the experience you're having with the My O2 app. That certainly isn't how it's meant to work, and we can appreciate how frustrating it must be having to repeatedly log in and verify access just to manage (cont) bit.ly/4AxCj7M
24
Replying to @neil_bathia
Hi there, We are sorry that you DM not been responded to. Please send a Dm using the link below, and we will assist you further. xitter.mooo.com/messages/compose?recip…

35
Replying to @datburnermaboy
Hi there, 👋 We're sorry to hear your signal has been so unreliable recently. We understand how frustrating that is when you’re just trying to stay connected. Signal can sometimes be affected even when coverage looks strong, for example, (cont) bit.ly/4hnecj9
380
Replying to @mrmilesp92
Hi there, we are sorry to hear about this. Please send us a direct message, so we can assist you further. xitter.mooo.com/messages/compose?recip…

37
Replying to @catherine25X
Hi there, we are sorry to hear about the experience you've had. Please send us a direct message detailing your query, so we can look into this further. xitter.mooo.com/messages/compose?recip…

32
Replying to @kelly_xm_
Hi there, we are sorry to hear about this. Please send us a direct message, so we can assist you further. xitter.mooo.com/messages/compose?recip…

29
Replying to @romeocln
Hi there We're sorry to hear you're having issues with your signal service. Please check our Network Checker for any known faults, outages, or maintenance work in your area. If no issues are showing, send us, and we'll be happy to investigate further. bit.ly/4xEyLhr
35
Replying to @overgrownmillie
Hi there, we are sorry to hear about this. Please send us a direct message, so we can assist you further. xitter.mooo.com/messages/compose?recip…

36
Replying to @not_now_dave
Hi there, thanks for reaching. Please send us a DM, so we can look into this further for you. xitter.mooo.com/messages/compose?recip…

29